Generate appointments settler either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to set appointments and to sell the product.
Description:
Cold call people using a given phone directory to set appointments
Answer incoming calls from prospective customers
Use scripts to provide information about check ups features and present their benefits
Ask pertinent questions to understand the customer’s requirements
Using scripts to provide information about product’s features, prices etc. and present their benefits
Persuade the customer to set the appointment by demonstrating how the check ups are going to be beneficial for the homeowner
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Skills
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English.
Skilled in negotiation and dealing with complaints
Persistent and results-orienten
Patient and able to handle customer rejection
Qualifications / experience required:
High School Diploma
Bachelor Degree is a plus
1-2-year(s) experience in telemarketing
English Advance or Proficient, able to understand English conversation.
Job Types: Full-time, Permanent
Pay: ₦60,000.00 - ₦90,000.00 per month
Ability to commute/relocate:
Lagos: Reliably commute or planning to relocate before starting work (Required)