Company Description
Our client is an indigenous finance and Investment company
Job Description
Job Objective
Coordinate Front desk activities and client/customer relationship management. Update social media accounts and maintain good engagement.
Key Responsibilities
Welcome Guests /Customers and record their visits accordingly.
Receive mails, dispatch mail and record such activities
Relationship management(ensure timely and accurate customer service, handle complaints and specific customer request )
Customer/Client Services
Update Customer KYC periodically
Book meetings as required and take minutes at meetings
Post on social media platform at least 3 times a week
Ensure good engagement on all social media platforms
Establish good visibility in line with our brand on all social media platforms
Internal Newsletter circulation
External Newsletter circulation
Qualifications
Key Skills & Responsibility
Detail and Result Oriented
Good Initiative
Excellent Communication Skills (Written and Oral)
Creative writing
Customer/Client Relationship Management.
Google Suite Proficient
Able to work on Canva
Qualification/Requirement
Bachelors Degree or HND
2-4 years’ experience in Social Media Management and Customer engagement